The trigger warning message, “An error occurred when QuickBooks tried to access the company file (-6189, -816)” pops up on your screen when you try to access the company file. However, this error has nothing to do with the company file. Instead, there is a problem with the multi-user network. If you are incurring the same issue and looking for the most effective troubleshooting methods, have a look at this blog. After reading it, you will also understand the reason behind QuickBooks error 6189 816. 

To clarify all your queries related to the QuickBooks company file error 6189 816, feel free to speak to our technical assistance team through Toll-Free 1.800.579.0391. 

What Provokes the Company File Error Code 6189 816 in QuickBooks?

If you are unaware of the reasons that trigger the problem, you must read out the following enlisted points- 

You are encountering the QB error code 6189 primarily because you have probably stored your QuickBooks company file on an external hard drive. You must move it to the local hard drive. 
However, if the error might not disappear due to other minor issues, move on to the next section for some best solutions. 

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How to Fix the QuickBooks Desktop Error 6189 816?

Are you unable to resolve the issue even after trying out several solutions? Go through the troubleshooting methods given in this section of the article- 

SOLUTION 1: Run Quick Fix my Program After Installing the QuickBooks Tool Hub

  • Start the process by downloading the QuickBooks Tool Hub. You must download the recent version. 
  • Save the downloaded ‘QuickBooksToolHub.exe’ file to an appropriate location.
  • Now, select and run the file to begin the installation. 
  • Follow the instructions prompted on the screen and agree to the terms and conditions. 
  • Once the application is installed, go to the desktop and double-click on the Tool Hub icon to open it. 
  • In the following window, move to the ‘Program Problems’ tab and click on the ‘Quick Fix my Program’ tool. 
  • At last, run your QuickBooks Desktop and try to access your data file.

SOLUTION 2: Make Use of QuickBooks Database Server Manager

To use QBDBSM, you must have QuickBooks Tool Hub installed on your system. To know the installation process, refer to the previous solution. After that, perform the following steps- 

  • Run the QuickBooks Tool Hub application and go to the ‘Network Issues’ tab. 
  • Click on ‘QuickBooks Database Server Manager’. 
  • The moment you locate your company file, choose the ‘Start Scan’ option. 
  • After the tool scans for the issue and fixes it, hit on the ‘Close’ option. 
  • Finally, run the QuickBooks Desktop on the server computer first and then on workstations. 


As we conclude the article here, we hope we were able to help you to get rid of the QuickBooks error 6189 816 successfully. Our experts have claimed and tested that the given troubleshooting methods are the most efficient solutions. However, if you still receive the issue, do not hesitate to reach out to one of our professionals via 1.800.579.0391

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