QuickBooks is a considerable accounting and bookkeeping platform for small and medium-sized businesses. It is effortless and also profitable to use the software. However, when QuickBooks stops working, all of its bonuses and advantages become useless. When using the QuickBooks desktop, many users have this problem. This article will cover every aspect of the 'QuickBooks has stopped working' error. When a user tries to reopen QuickBooks after it has closed, a specific error message appears, and in rare situations, QuickBooks stops working without any warning. Read the article all the way through to learn more.
Call us at 1.855.738.2891 if you need instant assistance regarding the error – QuickBooks has stopped working. Our technical team will offer you the best possible help
Factors behind the error - QuickBooks has stopped working
If QuickBooks crashes, you run the danger of losing all of your company's files and data. The following are some of the causes of the faulty issue:
- QuickBooks will not work if the user's Windows operating system is damaged or corrupted.
- QuickBooks will crash without warning if the user's hard drive is corrupted.
- The error is caused by damage to the software files that the user wants to access or damage to the QuickBooks desktop installation.
- If the QBWUSER.ini file is corrupted, QuickBooks will stop working.
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Troubleshooting steps if QuickBooks has stopped working
1- Run the Quick Fix my Program from the QuickBooks Tool Hub.
- Firstly, download and install the latest version of the QuickBooks Tool Hub.
- Open the downloaded file
- Select Program Problems.
- Then, choose Quick Fix my Program.
- In the end, open QuickBooks desktop and the data file.
2- Run the QuickBooks Install Diagnostic Tool from the Tool Hub.
- Open the QuickBooks Tool Hub.
- Then, choose Program Problems.
- Select the QuickBooks Program Diagnostic Tool and let it run. It will take 20 minutes max.
- When the process comes to an end, restart the system and open QuickBooks.
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3- Rename the QBWUSER.ini file.
- First, open the folder where the QBWUSER.ini file is saved and if you can't find the folder, enable the hidden files and folders.
- Then, right-click the QBWUSER.ini file and choose Rename.
- Add (.old) after the file name as (QBWUSER.ini.old).
- Rename the EntitlementDataStore.ecml file.
- Reopen QuickBooks desktop.
- If the software opens after renaming QBWUSER.ini or EntitlementDataStore.ecml, try opening a sample company file. If you can access the sample business file but not your own, copy your company file to a separate folder and open it from there. If your file opens, the problem could be a corrupted folder or permissions, but if you still can't open your corporate file, it's broken. If QuickBooks fails not to start, the installation procedure has been corrupted.
We trust that by following the procedures, you will be able to eradicate the error. However, sometimes QuickBooks errors get very rigid, and users are not able to solve them on their own. So, if the error QuickBooks has stopped working occurs even after you have attempted all of the actions listed above, contact our tech support at 1.855.738.2891 for more sophisticated assistance in resolving your problem.
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